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Description of a Call Center Manager

Uploaded by Senapathy On May 17, 2023

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Description

The Call Center Manager oversees and directs call center operations, manages a team of agents, implements strategies to improve customer service, monitors performance metrics, and ensures efficient and effective call center functioning.

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Description of a Call Center Manager
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https://docxify.s3.ap-south-1.amazonaws.com/documents/13.DescriptionofaCallCenterManager-4074/file/Pdf/13.DescriptionofaCallCenterManager.pdf